Last updated: June 2026
We collect information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or request a strategy call. This may include your name, email address, phone number, business name, and details about your marketing goals.
We also collect information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This data helps us understand how visitors interact with our site.
If you become a client, we may collect additional business information necessary to perform our services, such as access credentials to your website analytics, advertising accounts, or content management systems as permitted by you.
We use the information we collect to respond to your inquiries, deliver the services you have engaged us for, and send you relevant updates about your account or campaigns. We may also use your contact details to send occasional marketing communications, which you can opt out of at any time.
Automatically collected data is used in aggregate to improve our website performance, understand user behavior, and refine our content and marketing strategies. We do not sell this data to third parties or use it to build advertising profiles.
We may use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights and safety of Searchfish™, our clients, and the public.
Our website uses cookies (small text files stored on your device) to remember your preferences and improve your browsing experience. Strictly necessary cookies are required for the site to function and cannot be disabled. Analytical cookies help us measure site traffic and usage patterns.
We may also use web beacons and similar tracking pixels in our email communications to determine whether emails have been opened and which links have been clicked. This helps us evaluate the effectiveness of our communications.
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of parts of our website. See our Cookie Policy for full details.
We use reputable third-party providers to help deliver our services, including analytics platforms, email marketing tools, and payment processors. These providers are contractually required to handle your data securely and only for the purposes we specify.
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.
We may share aggregated, anonymized data with partners and for research purposes. This data cannot be used to identify any individual and does not constitute a disclosure of personal information.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For active clients, we retain data for the duration of our engagement and for a reasonable period thereafter.
Contact form submissions and newsletter sign-ups are retained for as long as needed to respond to your inquiry or maintain your subscription. You may request deletion of your data at any time, subject to our legal obligations.
When data is no longer needed, we securely delete or anonymize it in accordance with industry best practices and applicable data protection regulations.
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to restrict or object to certain types of processing, or to request a portable copy of your data.
If you have opted in to marketing communications, you may withdraw your consent at any time by clicking the unsubscribe link in any email or contacting us directly. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of your rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach out to our team. We are committed to addressing your concerns promptly and transparently.
You can contact us by email at support@searchfish.ai. We aim to respond to all privacy-related enquiries within five business days.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.